Omnichannel Inbox

Chat Across Channels With
Our Omnichannel Inbox

Centralize customer messages from various social channels into an omnichannel messaging platform. Allow your support agents to manage all communication from an all-in-one inbox, eliminating the hassle of switching between platforms and ensuring no message goes unanswered!

Enjoy your 14-day free trial - no credit card required!

Omnichannel Inbox

Supercharge Your Omnichannel Strategy

Shared Inbox Management

Allow your support agents to resolve customer queries collectively, ensuring faster response times and organized inbox management.

Shared Inbox Management

Customizable Business Hours

Enable business availability to display your support hours on the live chat widget, even when agents are offline.

Customizable Business Hours

Queue Assignment

Activate auto-assignment to distribute incoming queries based on agent workload, minimizing wait times and preventing agent burnout.

Queue Assignment

Connecting an AI Assistant

Connect an AI assistant to your omnichannel chat, enabling it to independently handle customer queries for swift and seamless support.

Connecting an AI Assistant

Uncover What Makes Our Inbox
Truly Omnichannel

Enable all-in-one communications with Hoory AI's Omnichannel Inbox! Create an AI-powered omnichannel inbox to unify communication across platforms like Facebook Messenger, Line, Twitter, WhatsApp, Telegram, and more.

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Want to Take It a Step Further?

Integrate a pre-trained AI Assistant into your channels to automate processes like never before! Additionally, leverage our Chatbot Builder to design custom conversation flows that guide users through a multi-channel customer support funnel within your all-in-one Inbox. Harness the full potential of your Omnichannel Inbox today and create a multi-channel messaging platform experience for your customers!

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Product Related Resources

Frequently Asked Questions

Yes, the omnichannel inbox allows for flexible ticket assignment, enabling you to distribute incoming messages to team members based on their availability or expertise, ensuring that each customer receives prompt and knowledgeable assistance.

Docs

Visit our help center to find answers to common questions and learn how to use Hoory AI.

Read Docs

Ask Hoory AI

Can't find what you're looking for? Ask Hoory AI for instant answers to your questions.

Ask Hoory AI

Start Your Omnichannel Platform Today!

Sign up and centralize customer communications in your omnichannel inbox designed to enhance team collaboration and support efficiency!

Enjoy your 14-day free trial - no credit card required!

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