Omnichannel Inbox
Chat Across Various Platforms With Our Omnichannel Inbox
Centralize customer messages from various platforms into a single omnichannel inbox. Allow your support agents to manage all communication from a unified dashboard, eliminating the hassle of switching between platforms and ensuring no message goes unanswered!
Enjoy your 14-day free trial - no credit card required!
Must-Have Capabilities of Our Omnichannel Inbox
Discover a range of powerful tools that elevate your chatbot-building experience. With options for textual and visual bubbles, interactive input fields, and logical action sequences, you can create engaging conversations that captivate your users. Plus, enjoy seamless integrations with your favorite platforms to optimize performance and simplify data management. Start crafting the perfect chatbot today!
Shared Inbox Management
Customizable Business Hours
Queue Assignment
Connecting an AI Assistant
Shared Inbox Management
Allow your support agents to resolve customer queries collectively, ensuring faster response times and organized inbox management.
Shared Inbox Management
Customizable Business Hours
Queue Assignment
Connecting an AI Assistant
Customizable Business Hours
Enable business availability to display your support hours on the live chat widget, even when agents are offline.
Shared Inbox Management
Customizable Business Hours
Queue Assignment
Connecting an AI Assistant
Queue Assignment
Activate auto-assignment to distribute incoming queries based on agent workload, minimizing wait times and preventing agent burnout.
Shared Inbox Management
Customizable Business Hours
Queue Assignment
Connecting an AI Assistant
Connecting an AI Assistant
Connect an AI assistant to your omnichannel inbox, enabling it to independently handle customer queries for swift and seamless support.
We proudly power these ambitious gaming and betting brands
Uncover What Makes Our Inbox 📥 Truly Omnichannel
Centralize all your customer messaging with Hoory AI's Omnichannel Inbox! Create inboxes to unify communication across platforms like Facebook Messenger, Line, Twitter, WhatsApp, Telegram, and more.
Facebook Messenger
Website widget
Telegram
Line
SMS
Facebook Messenger
Telegram
Line
SMS
Facebook Messenger
Telegram
Line
Want to Take It a Step Further?
Integrate a pre-trained AI Assistant into your channels to automate processes like never before! Additionally, leverage our Chatbot Builder to design custom conversation flows that guide users through a multi-channel customer support funnel within your Omnichannel Inbox. Harness the full potential of your Omnichannel Inbox today and create a multi-channel customer support experience for your customers!
Explore the Advantages of Our Omnichannel Inbox
Smart Ticket Assignment
Canned Responses
Optimized Ticket Distribution
Faster First Response Times
Organized Conversations
Increased Team Productivity
Better Resource Allocation
Customized Ticket Segmentation
Smart Workflow Management
Improved Customer Satisfaction
Efficient Ticket Search and Retrieval
Product Related Resources
Frequently Asked Questions
Is it possible to assign conversations to specific team members?
Yes, the omnichannel inbox allows for flexible ticket assignment, enabling you to distribute incoming messages to team members based on their availability or expertise, ensuring that each customer receives prompt and knowledgeable assistance.
Can I customize my omnichannel inbox?
Absolutely! You can create multiple inboxes to suit various departments or teams, set personalized business hours to inform customers when support is available and add collaborators for seamless teamwork. Additionally, you can connect or disconnect a Conversational AI Assistant, customize ticket assignment rules, adjust notification settings, and a lot more!
What kind of pricing plans are available?
There are four plans available in Hoory AI:
- Personal ($6 per user/month): The go-to choice for individuals on a journey of greatness.
- Startup ($16 per agent/month): The trusted choice for startups on the rise.
- Team ($26 per agent/month): The top pick for goal-oriented and ambitious teams.
- Business ($42 per agent/month): The ultimate choice for success-driven businesses.
- Check out the pricing page for more detailed information about the available plans.
What channels does Hoory AI support?
Hoory AI supports the following channels:
- Website
- Facebook Messenger
- X
- Call
- SMS
- API
- Telegram
- Line
Docs
Start your journey with ease by exploring our product documentation - everything you need for a quick setup is right here!
Ask Hoory AI
Have a question about our products, pricing or anything else? Reach out to us - we’d love to chat!
Start Your Multi Channel Customer Support Today!
Sign up and centralize customer communications in your omnichannel inbox designed to enhance team collaboration and support efficiency!
Enjoy your 14-day free trial - no credit card required!
