Live Chat
Boost Service Quality With Real-Time Live Chat Software
Embed a live chat widget on your website to enable real-time communication between your customers and support agents, providing instant support and resolving issues at no time.
Enjoy your 14-day free trial - no credit card required!
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Discover Live Chat's Full Potential
Customizable Chat Widget
Personalize your chat widget's appearance to maintain a unified design that matches your website's branding.
Real-Time Communication
Offer immediate assistance with real-time communication, ensuring prompt responses to incoming customer queries.
Easy Integration Capabilities
Easily embed a chat widget on your website, enabling seamless communication with your site visitors.
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Increased Conversion Rates
Convert more visitors into customers by addressing their concerns instantly during their decision-making process.
Smart Workload Distribution
Achieve a well-balanced task distribution by leveraging labels and enhancing team coordination.
Canned Responses
Improve response times with pre-saved reply templates that efficiently address common user queries.
Performance Analytics
Track agent performance effortlessly with comprehensive analytics that enhance support quality and team productivity.
Conversation History
Keep a complete record of every live chat conversation and review them for context and continuity.
24/7 Available Service
Provide 24/7 customer support with our live chat, ensuring seamless, round-the-clock assistance for every inquiry, anytime.
We proudly power these ambitious gaming and betting brands
Supercharge Your Live Chat Widget With AI
Transform your Live Chat into an AI Assistant, capable of handling repetitive queries independently and delivering faster response times, even when your team is offline! Lighten your agents' workload and keep your support active around the clock, so you never miss a customer again. Simply provide the necessary knowledge to your AI Assistant, and let it handle the conversations like a pro!
We proudly power these ambitious gaming and betting brands
Benefits of
AI-Driven Customer Support
24/7 Availability
AI-powered live chat widget offers 24/7 support, providing assistance to customers anytime - even after hours.
Minimized Human Error
AI minimizes human errors, delivering consistent, accurate responses from up-to-date knowledge bases and trainings.
Consistent Customer Experience
AI delivers consistent responses across interactions, creating a uniform experience that builds brand trust.
Faster Response Time
AI provides quick solutions or directs customers to the right agent, ensuring faster and more efficient query resolution.
Product Related Resources
Frequently Asked Questions
What customization options are available for the live chat widget?
You can customize the live chat widget by uploading your website avatar, defining a welcome heading and tagline, setting the reply time, choosing the widget color, and adjusting the bubble position and type. You can also enable options to maximize or hide the widget as needed, allowing for a tailored chat experience.
Can I see chat history and transcripts?
Yes, your live chat dashboard allows you to access the full history of customer conversations, including real-time chats and archived transcripts. This ensures you can review past interactions at any time for reference or follow-up.
Does Hoory AI offer a trial period?
Yes, Hoory AI offers a 14-day free trial for individuals and businesses interested in exploring the tool. This trial allows you to assess its features, determine how well it integrates with your processes, and decide whether to extend your usage.
Does Hoory AI offer real-time analytics and reporting?
Yes, Hoory AI provides real-time analytics and reporting features, allowing you to track performance metrics, user interactions, and customer satisfaction. This data can be valuable for making informed decisions and optimizing the system.
Docs
Start your journey with ease by exploring our product documentation - everything you need for a quick setup is right here!
Ask Hoory AI
Have a question about our products, pricing or anything else? Reach out to us - we’d love to chat!
Set Up a Live Chat Widget In Minutes!
Sign up, create your live chat, and start engaging with customers in real time, all from a single dashboard!
Enjoy your 14-day free trial - no credit card required!