Live Chat

Boost Service Quality With Real-Time Live Chat Software

Embed a live chat widget on your website to enable real-time communication between your customers and support agents, providing instant support and resolving issues at no time.

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Enjoy your 14-day free trial - no credit card required!

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Discover Live Chat's Full Potential

Customizable Chat Widget

Personalize your chat widget's appearance to maintain a unified design that matches your website's branding.

Real-Time Communication

Offer immediate assistance with real-time communication, ensuring prompt responses to incoming customer queries.

Launching a Chatbot Builder on Any Channel

Easy Integration Capabilities

Easily embed a chat widget on your website, enabling seamless communication with your site visitors.

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Increased Conversion Rates

Convert more visitors into customers by addressing their concerns instantly during their decision-making process.

Smart Workload Distribution

Achieve a well-balanced task distribution by leveraging labels and enhancing team coordination.

Canned Responses

Improve response times with pre-saved reply templates that efficiently address common user queries.

Performance Analytics

Track agent performance effortlessly with comprehensive analytics that enhance support quality and team productivity.

Conversation History

Keep a complete record of every live chat conversation and review them for context and continuity.

24/7 Available Service

Provide 24/7 customer support with our live chat, ensuring seamless, round-the-clock assistance for every inquiry, anytime.

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Supercharge Your Live Chat Widget With AI

Transform your Live Chat into an AI Assistant, capable of handling repetitive queries independently and delivering faster response times, even when your team is offline! Lighten your agents' workload and keep your support active around the clock, so you never miss a customer again. Simply provide the necessary knowledge to your AI Assistant, and let it handle the conversations like a pro!

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Benefits of

AI-Driven Customer Support

24/7 Availability

AI-powered live chat widget offers 24/7 support, providing assistance to customers anytime - even after hours.

Minimized Human Error

AI minimizes human errors, delivering consistent, accurate responses from up-to-date knowledge bases and trainings.

Consistent Customer Experience

AI delivers consistent responses across interactions, creating a uniform experience that builds brand trust.

Faster Response Time

AI provides quick solutions or directs customers to the right agent, ensuring faster and more efficient query resolution.

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Frequently Asked Questions

What customization options are available for the live chat widget?

You can customize the live chat widget by uploading your website avatar, defining a welcome heading and tagline, setting the reply time, choosing the widget color, and adjusting the bubble position and type. You can also enable options to maximize or hide the widget as needed, allowing for a tailored chat experience.

Can I see chat history and transcripts?

Yes, your live chat dashboard allows you to access the full history of customer conversations, including real-time chats and archived transcripts. This ensures you can review past interactions at any time for reference or follow-up.

Does Hoory AI offer a trial period?

Yes, Hoory AI offers a 14-day free trial for individuals and businesses interested in exploring the tool. This trial allows you to assess its features, determine how well it integrates with your processes, and decide whether to extend your usage.

Does Hoory AI offer real-time analytics and reporting?

Yes, Hoory AI provides real-time analytics and reporting features, allowing you to track performance metrics, user interactions, and customer satisfaction. This data can be valuable for making informed decisions and optimizing the system.