Retail & eCommerce
Redefine eCommerce Customer Service with an AI Chatbot
As a versatile AI chatbot for eCommerce, Hoory AI delivers top-notch customer support, handling user inquiries, assisting with product information, and providing post-purchase support around the clock.
Enjoy your 14-day free trial - no credit card required!
We proudly power these ambitious gaming and betting brands
Addressing Key Customer Support Challenges in eCommerce
01
Managing seasonal spikes in customer inquiries
02
Reducing Cart Abandonment Due to Unanswered Questions
03
Providing Personalized Product Recommendations
04
Balancing Speed with Accuracy in Responses
01
Managing Seasonal Spikes in Customer Inquiries
02
Reducing cart abandonment due to unanswered questions
03
Providing Personalized Product Recommendations
04
Balancing Speed with Accuracy in Responses
01
Managing seasonal spikes in customer inquiries
02
Reducing cart abandonment due to unanswered questions
03
Providing personalized product recommendations
04
Balancing Speed with Accuracy in Responses
01
Managing Seasonal Spikes in Customer Inquiries
02
Reducing Cart Abandonment Due to Unanswered Questions
03
roviding Personalized Product Recommendations
04
Balancing speed with accuracy in responses
Tailored Customer Support Solutions for eCommerce Businesses
Live Chat
Delivers immediate assistance to shoppers, cutting down on abandoned carts and boosting customer satisfaction in eCommerce.
Unique Feature
Allows you to provide live support through agents or connect an AI Assistant and train it to communicate with customers based on a relevant knowledge base.
Chatbot Builder
Empowers eCommerce businesses to create tailored conversation flows that seamlessly guide customers to essential information - product recommendations, onboarding, FAQs, and beyond.
Unique Feature
Redirection to product catalogs to help customers easily make a decision.
Help Center
Empowers customers to resolve issues independently with tailored, product-specific FAQs and troubleshooting tips, reducing dependency on support agents.
Unique Feature
Streamlines the customer support process by enabling self-service and reducing the volume of routine inquiries, particularly about general topics such as shipping terms and fees, refund policy, and others.
Omnichannel Inbox
Enhances customer satisfaction by providing a seamless, unified communication experience across all channels.
Unique Feature
Unifies customer communication from various channels like Telegram, Whatsapp, or Facebook Messenger into a single cohesive thread, allowing agents to view and respond to messages from a single dashboard.
We proudly power these ambitious gaming and betting brands
How Hoory AI Transforms Customer Support as the Leading Chatbot for eCommerce
Personalized Shopping Experience
By analyzing customer behavior, Hoory AI offers tailored product recommendations and guidance, enhancing the shopping experience and increasing conversion rates.
Automated Upselling and Cross-Selling
Hoory AI identifies opportunities to suggest complementary or higher-value products during customer interactions, driving additional revenue while enhancing customer satisfaction.
Scalable Customer Support
Hoory AI handles a high volume of customer interactions simultaneously, allowing eCommerce businesses to scale support without increasing staffing costs.
Effortless Integration for eCommerce Success
Setting up Hoory AI's chatbot on your eCommerce platform is quick and effortless! With an easy-to-follow process, it seamlessly integrates with your existing systems, like CRM and eCommerce tools, allowing you to start using it in just a few clicks.
We proudly power these ambitious gaming and betting brands
Trusted by Industry Leaders
"Hoory AI has been a key part in delivering exceptional customer experiences to our users. Thanks to their AI-powered support, we can now provide our customers 24/7 assistance. The integration was smooth, and the results speak for themselves."
Zepur Jokaklian
Chief Operating Officer at Ucraft
"Integrating Hoory AI into our support system has proven to be a strategic investment, completely transforming the way we handle customer inquiries. What used to take hours during peak times is now resolved instantly, 24/7, thanks to Hoory AI's seamless automation."
Berj Djelladian
ArLeAm Board Member
"Hoory AI has been a key part in delivering exceptional customer experiences to our users. Thanks to their AI-powered support, we can now provide our customers 24/7 assistance. The integration was smooth, and the results speak for themselves."
Zepur Jokaklian
Chief Operating Officer at Ucraft
"Integrating Hoory AI into our support system has proven to be a strategic investment, completely transforming the way we handle customer inquiries. What used to take hours during peak times is now resolved instantly, 24/7, thanks to Hoory AI's seamless automation."
Berj Djelladian
ArLeAm Board Member
Frequently Asked Questions
Hoory AI enhances customer support by providing instant, automated responses to common queries, such as product availability, shipping details, order tracking, and return policies. This reduces wait times and ensures your customers receive quick, accurate information around the clock.
Hoory AI can handle repetitive tasks like answering frequently asked questions, providing product details, processing returns, and tracking orders. By automating these tasks, it frees up your customer service team to focus on more complex inquiries.
Hoory AI can automate the collection of customer feedback through post-purchase surveys or service satisfaction forms. It can analyze this feedback to provide insights into customer satisfaction and identify areas for improvement.
Yes! Hoory AI is a scalable tool to cater to the needs of businesses of any size, whether it's a small startup or a large corporation.
Boost Your Support Operations with a Chatbot for eCommerce
Enjoy your 14-day free trial - no credit card required!
